Frequently Asked Questions

Everything you need to know about Australia's favorite footwear.

How do I find the right size for my thongs?

We recommend measuring your foot from heel to toe and referring to our Size Guide. If you are between sizes, we suggest sizing up for a more comfortable fit.

What is your shipping policy within Australia?

We offer standard shipping for a flat rate of $9.95, or free shipping on all orders over $75. Express shipping options are also available at checkout.

Can I return my order if the fit isn't right?

Yes, we offer a 30-day return policy for unworn items in their original packaging. Simply visit our Returns Portal to start the process.

Are Thongs Australia products made for durability?

Absolutely. Our thongs are crafted from high-quality, sustainable rubber compounds designed to withstand the harsh Australian sun and coastal conditions without snapping.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, Amex), PayPal, and buy-now-pay-later options including Afterpay and Zip Pay.

How should I clean and maintain my thongs?

To keep them looking new, simply rinse with fresh water after beach use and scrub gently with mild soap and a soft cloth when needed. Avoid leaving them in direct sunlight for extended periods when not in use.